❓ Frequently Asked Questions

Welcome to the Sunny And Gray FAQ section! We've compiled answers to the most common questions about our products, shipping, returns, and more.

🛍️ What types of clothing do you sell?

We specialize in stylish and comfortable women’s skirts, dresses, and pants that combine elegance with modern trends.

📏 How do I choose the right size?

Each product page includes a size chart for your reference. If you're between sizes, we recommend sizing up for a more comfortable fit. Need help? Contact us with your measurements.

🚚 How long does shipping take?

Standard delivery times are:

• USA: 5–7 business days
• Europe: 10–15 business days
• Other international: varies by destination

📦 Do you offer international shipping?

Yes, we ship worldwide! Delivery time and cost will depend on your location. You’ll see calculated rates and estimates at checkout if applicable.

↩️ What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags. Return shipping is the responsibility of the customer unless an item is faulty.

📮 How do I start a return?

Email us at sunnyandgray@hotmail.com with your order number and reason for return. We'll respond with instructions.

💳 What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, and more. All payments are processed securely.

🔐 Is my information safe?

Absolutely. We use industry-standard encryption and never share your personal data with third parties, except for shipping and payment purposes.

🕓 Can I cancel or change my order?

We can only make changes or cancel your order if it hasn’t been processed yet. Please contact us as soon as possible if you need to update your order.

📫 Didn't receive my order or tracking info?

Tracking details are emailed once your order ships. If you haven’t received them after 3 business days, contact us at sunnyandgray@hotmail.com.

📬 Still have questions?

We’re happy to help! Reach out to us anytime:

• Company: SUNNY AND GRAY LLC
• Email: sunnyandgray@hotmail.com
• Phone: +1 463-317-1067
• Address: 9931 West Flagler Street, Apt 124, Miami, FL 33174

Thank you for shopping with Sunny And Gray — where fashion meets confidence.